1. Introduction Welcome to Prosper Boutique ("PB," "we," "our," or "us"). By using our website (prospernz.com) and purchasing products from our store, you agree to the following terms and conditions. Please read them carefully before making a purchase.

2. General Terms

2.1. By accessing and using our website, you agree to be bound by these Terms and Conditions.

2.2. PB reserves the right to modify these terms at any time without prior notice. Any changes will be posted on our website.

3. Product Listings and Availability

3.1. We strive to ensure that product descriptions and images are accurate. However, slight variations in color, design, and appearance may occur.

3.2. Product availability is subject to change, and we reserve the right to discontinue any item at any time.

4. Pricing and Payments

4.1. All prices are listed in New Zealand Dollars (NZD) 

4.2. Payment must be completed at checkout. We accept major credit/debit cards and other specified payment methods.

4.3. PB is not responsible for any additional fees charged by your payment provider.

4.4. PB reserves the right to investigate and take appropriate action in cases of suspected fraudulent transactions or unauthorized chargebacks, including reporting such activity to relevant payment providers.

5. Shipping and Delivery

5.1. We offer shipping within New Zealand and Australia only.

5.2. Once dispatched, standard delivery times typically range from 3–7 business days within New Zealand. Australian orders may take longer due to customs processing. Please allow for unforeseen delays.

5.3. PB is not responsible for delays due to courier issues, customs processing, or other unforeseen circumstances.

5.4 Once an order has been marked as delivered, PB is not liable for lost, stolen, or damaged items. Customers must file claims directly with the courier.

5.5 Click & Collect available only in New Zealand, Auckland.

5.6 Some products may require additional processing time prior to dispatch due to stock availability or high demand.

6. Returns, Exchanges, and Refunds

6.1. Due to the limited and curated nature of our products, all purchases are final. We do not accept returns, exchanges, or refunds unless required under New Zealand consumer law.

7. Order Cancellations

7.1. Orders cannot be canceled once they have been placed. Please ensure all details are correct before completing your purchase.

8. Limitation of Liability

8.1. PB is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. 8.2. We are not liable for any errors in pricing, product descriptions, or availability.

9. Privacy Policy

9.1. By using our website, you agree to our Privacy Policy regarding the collection and use of your personal information.

10. Governing Law

10.1. These Terms and Conditions are governed by and interpreted in accordance with the laws of New Zealand. Any disputes shall be resolved in New Zealand courts.

For any questions or concerns, please contact us at prospernzboutique@gmail.com